Privacy

Privacy Policy

INTRODUCTION:

We deeply value your privacy, and we want our privacy practices to be transparent so that you feel at ease using our site and providing us with information. We are dedicated to preserving visitors’ right to privacy on our website.

COLLECTION OF PERSONAL INFORMATION:

When you connect to our website, certain personal information is exchanged between your computer and our server. This exchange is necessary so that the data contained on our site can be correctly communicated to the computer equipment you are using. This personal information is kept by the company solely for technical and statistical purposes related to the performance of our website. The information collected is as follows:

  • the domain name of your Internet service provider.
              
  • your IP address.
              
  • your browser (Explorer, Firefox, etc.).
               
  • your operating system (Windows, Mac OS, etc.).
              
  • the date and time of your visit.
              
  • the webpages consulted.
              
  • how much time you spend on the website, and on each page.
              
  • how many web pages were visited per session.

USE OF GOOGLE ANALYTICS:

We use Google Analytics, a web analytics service that allows us to track and analyze user interactions and behavior on our website.

USE OF LIVECHAT:

We use Live Chat, powered by livechat.com, a tool that allows us to receive and temporarily store information voluntarily transmitted by the user for customer service purposes.

USE OF QUICKBOOKS

We use Quickbooks, an accounting software package, to store client information when an estimate is requested.

USE OF HOUZZ PRO

We store client information in Houzz Pro, a project management and marketing software, which we use to provide proposals and estimates.

USE OF COOKIES:

The company does not store any cookies permanently. Only a temporary cookie is used during your visit to our site to improve the performance of certain functions. You can deactivate your cookies through your web browser. However, this deactivation may have the effect of restricting certain functionalities of our website.

PERSONAL INFORMATION VOLUNTARILY TRANSMITTED BY EMAIL OR BY FORM:

The personal information that you voluntarily communicate to us by email or through the contact form on our website, such as your name, email address, and telephone number, will only be used to allow company personnel to reply to you or a third party in order to follow up on your request. The information we collect is kept in a secure environment. Our employees are bound to respect the confidentiality of your information.

Our contracted provider employs all necessary high-level security technologies to ensure the protection of all personal data, as well as data transmitted to and from third parties.

CONTACT:

If you have any questions regarding our Privacy Policy, please contact Pamela Annoh.

Email: